Why SureAppoint
No-shows cost more than an empty chair.
When a patient doesn’t show, the time is gone—but the staffing, overhead, and lost opportunity remain.
Estimated annual cost of missed appointments to the U.S. healthcare system.
Sounds like marketing hype?
It isn’t our number. The $150 billion estimate is cited in peer-reviewed medical research available through the NIH National Library of Medicine.
The ripple effect
The empty slot is only where the impact begins.
One missed appointment can affect the practice, the day’s schedule, and patients still waiting for care.
appointment
- Lost revenue
- Wasted staff & provider time
- Higher healthcare costs
- Delayed access for other patients
- Pressure to overbook
- Secondary effectWorse health outcomes
- Secondary effectLonger wait times
Before the appointment
A reservation should mean something.
Booking an appointment reserves real time. SureAppoint adds a little more commitment before the visit—clear terms and a secured payment method.
See how it works“I booked Tuesday at 2.”
“I reviewed the terms, agreed to the fee, and secured my appointment.”
What success looks like
The goal isn’t to collect more fees.
It’s to have fewer fees to collect.
Success means patients taking reserved appointments seriously and showing up. Fee collection is the fallback when agreed terms apply.
Your practice. Your discretion.
Take back control
of your schedule.
Choose which eligible appointments you want to secure. If something happens, you decide whether to charge. SureAppoint gives you the tool; your practice keeps the judgment.
Start when you want. Use it when it makes sense.
No upfront cost. No monthly subscription.
No long-term commitment.
Free to get started. A service fee applies only when a qualifying charge is successfully collected. See pricing.