For patients

Your provider sent this for an appointment you already made.

A guarantee link shows the appointment policy and maximum fee before you agree to anything.

Why did I receive this?

Your provider sent it for an appointment you already made. The link shows the office's policy before your visit.

Why do you need a payment method?

It lets your provider charge up to the maximum shown only if the accepted policy applies.

Will I be charged today?

No. Saving a payment method does not charge you today or create an automatic fee.

Who decides?

Your provider decides whether the policy applies. SureAppoint does not make that decision.

Is my card safe?

Stripe securely stores your card details. SureAppoint never receives or stores your card number.

What am I agreeing to?

The exact policy shown for your appointment and the exact maximum fee displayed before you accept.

What happens if I attend normally?

Nothing is charged. The payment method is only there for the policy shown on that appointment.