Research & Evidence

The research behind clearer appointment expectations.

For readers who want the evidence, these sources explain the effects of missed appointments and the real barriers patients face.

The effects of missed healthcare appointments

This review examines how non-attendance can affect access, follow-up, resources, and the cost of care.

This review covers practical barriers such as work, caregiving, transportation, illness, and difficulty cancelling.

Research helps explain the operational problem. It does not decide what happened in any individual appointment.